Service Packages

Service Packages

Our Pre-Paid Data Service & Support Packages are the most cost effective way to purchase data support.

The Expedio help desk offers clients continuous support, wherever they operate in the world. Expedio is never far away and maintains support coverage across all time zones via phone, email and remote access.

The Expedio support team includes experienced geoscientists and IT personnel assisting clients professionally whilst striving for minimal downtime.

Blocks of 20 – 120 hours: Based on discounted hourly rate for Data Management tasks completed during AWST business hours with normal response time.

Blocks of 20 – 120 hours: Based on discounted hourly rate for Data Management tasks with a 4 hours response time at any time.

Blocks of 20 – 120 hours: Based on discounted hourly rate for Database Administration tasks completed during AWST business hours with normal response time.

Blocks of 20 – 120 hours: Based on discounted hourly rate for Database Administration tasks with a 4 hours response time at any time.

Example: Typical costs for Expedio to manage data generated by up to 3 drill rigs and supplied in agreed formats average $3,000-$5,000 / month dependent on data quality, data volume and whether configuration changes are required.